Enjoy FREE shipping on orders over $50! (No code needed.)

Shipping + FAQ

What are your shipping rates?

Our shipping rates are best on your total order value. (Before tax, if you're in Nebraska.)

Shipping Type Order Total Shipping Rate
 

USPS Flat Rate Shipping*

$4.00 – $10.00
$2.99
$10.01 – $18.00
$3.99
$18.01 – $49.99
$4.99
$50.00+
FREE

*Items will be shipped via First Class Mail (2-5 Business Days) or Media Mail (2-8 Business Days)

Shipping Type Order Total Shipping Rate
 
USPS Priority Mail (1-3 Business Days)
$4.00 – $24.00
$7.99
$24.01 – $45
$10.99
$45.01+
$12.99


How soon will my order ship?

We strive to get your goods to you as quickly as possible. Orders are shipped within 1-3 business days, and you will typically receive your order within 3-5 business days.

If you need your order by a certain day, please contact me. I will do everything I can to make it happen. Expedited shipping options are available upon request.

I entered the wrong shipping address, can I change it?

If your order has not shipped, I am happy to update the address for you. Simply send me an email. If your order is already en route, there is not a way to make any changes. (So sorry - I would if I could!)

We are not responsible for additional shipping charges incurred if packages are returned due to package refusal or an incorrect shipping address provided by the customer.

Do you accept returns?

Absolutely! If you change your mind within 14 days of receiving your order, you may return it for a full refund. Mail it back to us in new condition, and a refund will be processed back to your original payment method within 2-3 business days of receipt. Shipping charges are non-refundable.

Click here to begin the return process. Custom orders and clearance items are not eligible for return.

My item arrived damaged, now what?

Damaged orders are rare, but should your order arrive to you in less-than-stellar condition, I will certainly take care of you. Click here to begin the return process.

Do you charge sales tax?

We are only required to charge sales tax for orders within the state of Nebraska.

Do you offer custom design services?

Yes! The Anastasia Co. offers custom greeting cards, journals, art prints, wedding stationery, logos, branding packages, and more. I would love to work with you to bring your idea to life! Please send me a note to learn more. I will provide a quote and a timeframe for when your request would be complete.  

Do you offer bulk pricing?

Bulk pricing is available for quantities of 20+. Please send me an email for more information. If you are a retailer, click here for the stockist application.